Shipping Info

PREORDERS

We offer our customers the ability to preorder certain upcoming releases before their release dates. Preorders have to be paid for at the time of checkout. You may choose to cancel a preorder before the release date by contacting us, but note cancellation of a preorder item is subject to a 15% cancellation fee. 

If you place a preorder together with in-stock items, we will hold the in-stock items in your order until the preordered item(s) are available to ship the complete order as one package. If you would like to have the in-stock items sent first, then you must place a separate order for the preorder items. (We reserve the right to ship in-stock items ahead of the arrival of preordered items at no additional cost to the customer.)

SHIPPING

Domestic Orders (orders shipped within USA)

INSANE! TOY SHOP offers FREE PRIORITY MAIL SHIPPING for orders $75.00 & up. 

International Orders (orders shipped outside USA)

When ordering from the INSANE! TOY SHOP, you (the customer) are responsible for assuring the product can be lawfully imported to the destination country.

Import taxes, customs duties and fees are not included in the item price or shipping cost. These charges are the customer's responsibility.

The customer is the importer of record and must comply with all laws and regulations of the destination country. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The customer receiving an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the customer's country. Additional charges for customs clearance must be fulfilled by the customer; INSANE! TOY SHOP has no control over these charges, nor can INSANE! TOY SHOP predict what they may be.
Customs policies vary widely from country to country; you (the customer) should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.

Please check with your country's customs office to determine what these additional costs will be prior to completing a purchase at INSANE! TOY SHOP.